How can we help?

Why we collect information?

The information we collect includes that used for personal identification purposes, such as first name, last name, date of birth, credit card information, home address, e-mail address, phone number and other details that might be appropriate.

You might be asked for personal information when using the website, creating an account or using the provided services. Personal information that can be requested from you may include:

  • contact details, including your email address and phone number;
  • residency information, such as your home address;
  • payment information;
  • transaction history;
  • website preferences;
  • feedback provided on services used.

We collect, process and store information on our servers according to applicable legislation.

When interacting with our websites and using our services, your unique activity log is being recorded, which includes the following information:

  • IP address;
  • time spent using the website;
  • date of access;
  • specific pages viewed;
  • language preferences;
  • software crash reports;
  • browser type used.

This information is collected and analyzed to allow us to provide the best service possible.

We will never collect your information without making you aware in advance.