The following policy describes the refund practices for the Operator. This refund policy is an attachment to our Terms and Conditions. Please read and ensure an understanding of both documents before placing bets. - No refund can be requested once the alleged deposit (including the bonus) has been played using the Services. - A refund request will only be considered if it is requested within the first twenty-four (24) hours of the alleged transaction, or within thirty (30) days if a User allege...

The information we collect includes that used for personal identification purposes, such as first name, last name, date of birth, credit card information, home address, e-mail address, phone number and other details that might be appropriate. You might be asked for personal information when using the website, creating an account or using the provided services. Personal information that can be requested from you may include: - contact details, including your email address and phone number; - re...

Your personal information will not be disclosed to any other companies, organizations and people not affiliated with TonyBet. Your personal information may be disclosed to other companies, organizations and people not affiliated with TonyBet, only if you have granted us consent to do so. Your personal information may be disclosed if we are required to do so by law, or we have a good faith belief that doing so is critical to: - comply with legal requirements or procedures involving our company...

The personal information you provide is intended to help us offer you high-quality support service, keep you secure throughout your experience on our website, check and verify your identity, properly process your transactions, facilitate your participation in third-party promotions, as well as for a range of other purposes related to the provision of our gaming services. Due to that, during the provision of our services, we may share your personal information with our affiliated companies and c...

We may automatically collect certain data, as mentioned above, as well as obtain your personal information when you choose to provide it voluntarily in interacting with the TonyBet website or using other services and communications. Personal information and customer lists can also be obtained from other service providers and third party suppliers in a strictly legal manner, and while in complete accordance with all applicable laws and regulations. Third-party service providers may be used for ...

TonyBet bonuses have maximum limits. For example, in case bonus offer states that receive bonus up to 120EUR, this means that if you will receive the perceptual equivalent of your deposit that is not more than 120EUR. This means that if you make a deposit of 150EUR, you will get a bonus of 120EUR, not 150EUR.

There may be several reasons why you haven’t received your first deposit bonus.

Please make sure you enter your phone number without a zero, +, or the country code when trying to activate it.

If you’ve received an email but your account did not activate after clicking and following the enclosed link, please try using a different internet browser.

Our website is configured to only be accessed from countries where gambling is legal.