There may be several reasons why you haven’t received your first deposit bonus.
First, please make sure you’ve filled in all of the required fields in your account. Otherwise, you will not receive your bonus.
Second, please make sure that you’ve deposited the minimum amount required to receive your first bonus.
Then, Check your account settings to make sure that you haven’t ticked the "I do not want any bonuses" checkbox.
Finally, please bear in mind that TonyBet offers two different first deposit bonuses: one for sports betting and another for casino games. You cannot use them interchangeably or receive one, if you have already received the other.
In case None of the above applies, please, contact our Customer Support team to resolve the matter.