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I made a deposit, but funds were not credited to my Account?

At TonyBet, we do all we can to make banking operations as quick and efficient as possible. However, processing times can vary, depending on the payment method chosen. Such variations are tied to the payment methods, and are beyond the control of TonyBet.

Different payment methods have different withdrawal and deposit speeds:

  • When using e-wallets, funds are usually credited to your account, almost immediately. The expected maximum processing time for this deposit method is 15 minutes. 
  • Deposits made using cryptocurrencies or debit/credit cards can take up to 24 hours to process.

If over 72 hours has passed since you made your deposit, and your balance has still not been topped-up, please contact our customer support team with proof of payment. We’ll do our absolute best to solve this issue for you.