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Home > Deposits and Withdrawals

Can I cancel my Withdrawal?

You cannot cancel a withdrawal if we have already approved it. However, if your withdrawal request is still pending, you can contact our customer support team and make a request to cancel the withdrawal.

How long does it take for the withdrawal to reach me?

Since transactions are handled solely by payment providers, depending on your chosen payment method, withdrawal times will vary.

My Account Balance is in different currency than the one I have used for the deposit?

If you make a deposit in a currency that is not supported by TonyBet, it will automatically be converted into one that is (i.e., EUR, USD, CAD, or NZD).

Can I deposit using someone else bank card or payment system?

It is prohibited to make a deposit to your account using someone else’s means of payment.

Why my withdrawal request got canceled or pending for too long?

There are various reasons why a withdrawal request can be rejected or pending. In the vast majority of cases, withdrawals are rejected by payment providers.

I made a deposit, but funds were not credited to my Account?

At TonyBet, we do all we can to make banking operations as quick and efficient as possible.